Order Terms

High-quality products tailored for wholesalers and distributors worldwide.

Order Terms

Chinee Ethnic Clothing Co., Ltd. supplies ethnic clothing, footwear, headwear, jewelry, and coordinating accessories for international wholesale and business customers. Our product range includes dresses, shirts, robes, jackets, skirts, trousers, outfit sets, embroidered shoes, head ornaments, scarves, belts, necklaces, bracelets, and other traditional-style adornments. The following terms explain our standard ordering process. Specific requirements, prices, payment arrangements, and delivery schedules are subject to confirmation for each order.

1. Inquiry and Product Selection

To request a quotation, please provide as much information as possible about the products you need. You may refer to items shown on our website or send your own reference photographs, technical drawings, specification sheets, or samples.

Please include the following details when available:

If some information is not yet available, our team can review your initial request and identify the details that must be confirmed before quotation or production.

2. Customization, Samples, and Quotation

Customization may include adjustments to materials, colors, sizes, embroidery, decorative details, labels, packaging, and product combinations. The feasibility of each request depends on the product construction, material availability, order quantity, and production requirements.

Quotations are prepared according to the confirmed specifications and may take into account product complexity, materials, workmanship, quantity, sampling, packaging, testing requirements, and delivery terms. Minimum order requirements, if applicable, will be communicated with the quotation and may vary by product or customization level.

A sample may be recommended for customized garments, footwear, or accessories. Sample charges, development costs, delivery fees, and sample lead times are subject to confirmation. A sample is intended to verify the design, dimensions, materials, workmanship, colors, and overall appearance before bulk production. Changes requested after sample approval may affect the price and production schedule.

Because many ethnic-style products involve embroidery, textured fabrics, decorative trims, or handcrafted elements, minor variations may occur between samples and bulk items. Color appearance can also vary slightly due to material batches, dyeing conditions, surface finishes, lighting, and screen settings. Acceptable standards should be agreed upon before production when precise matching is required.

3. Quotation Review and Order Confirmation

Before placing an order, the buyer should review the quotation and confirm all commercial and technical details. A quotation is based on the information available when it is issued. Changes to quantities, specifications, materials, packaging, branding, destination, or shipping arrangements may require a revised quotation.

An order is considered confirmed after the relevant order documents have been accepted and the agreed initial payment or other payment condition has been completed. Depending on the order, the confirmation documents may include a proforma invoice, purchase order, specification sheet, size chart, approved sample, artwork, packaging instructions, and shipping information.

The following items should be confirmed before production:

  1. Product styles, quantities, sizes, colors, and assortments.
  2. Materials, embroidery, trims, decorations, and construction details.
  3. Logo files, labels, hangtags, barcodes, and other branding elements.
  4. Individual packaging, carton packing, and shipping marks.
  5. Sample or artwork approval requirements.
  6. Price, currency, payment arrangement, and applicable trade terms.
  7. Estimated production schedule and requested delivery plan.
  8. Shipping method, destination, and consignee information.

The buyer is responsible for checking the accuracy of names, sizes, artwork, spelling, barcodes, shipping marks, and other supplied information before approval. Production based on approved documents or samples will follow the confirmed specifications.

4. Payment Terms

Payment arrangements are determined according to the order value, customization requirements, production process, and cooperation terms. The required payment stages, accepted payment method, currency, bank details, and payment deadlines will be stated in the relevant quotation or proforma invoice.

Production normally begins after the required order confirmation, approvals, and agreed payment have been received. Any bank charges, intermediary bank fees, currency conversion costs, or transaction fees will be handled according to the agreed terms. Buyers should use only the payment details shown on verified company documents and confirm any requested change of bank information directly with Chinee Ethnic Clothing Co., Ltd. before making payment.

If payment is delayed, the production schedule, material reservation, or shipment arrangement may need to be adjusted. Goods will be released according to the payment conditions confirmed for the order.

5. Production Approval and Change Management

Production timing is estimated according to product requirements, order quantity, material availability, customization, approval progress, and the production schedule at the time of confirmation. Any stated lead time is an estimate unless otherwise agreed in writing.

Where applicable, production may begin after approval of samples, fabric swatches, embroidery layouts, color references, size specifications, labels, or packaging artwork. Buyers should provide complete feedback promptly so that the order can proceed without unnecessary interruption.

Requests to change an order after confirmation will be reviewed individually. Changes may affect pricing, material usage, production timing, minimum quantities, or finished goods. A change will take effect only after both parties confirm the revised details in writing. Changes may not be possible if materials have already been purchased or production has advanced beyond the relevant stage.

6. Production Communication and Quality Check

During production, our team may provide progress updates, approval photographs, or other information when required by the order. Photographs are for production communication and may not reproduce colors, textures, dimensions, or finishes with complete accuracy.

Quality checks are performed with reference to the confirmed product specifications and approved samples where applicable. Inspection points may include:

If the buyer requires third-party inspection, special testing, or additional documentation, this requirement should be stated before order confirmation. Availability, cost, sampling methods, acceptance criteria, and scheduling will be agreed separately. Inspection or testing requirements introduced after production begins may affect the order schedule and cost.

7. Packing and Labeling

Standard or customized packing can be arranged according to the product type and confirmed order instructions. Garments, shoes, jewelry, head ornaments, and other accessories may require different protective materials and packing methods.

Buyers should provide final packaging artwork, label content, barcode data, carton marks, language requirements, and regulatory information before the stated production deadline. Additional packaging, retail boxes, special inserts, protective structures, or mixed assortments may involve extra costs and longer preparation time.

Packaging is designed according to the confirmed commercial requirements. The buyer should advise us in advance if the destination market has specific rules concerning labeling, fiber content, care instructions, warnings, recycling symbols, country-of-origin statements, or retail packaging.

8. Shipping and Delivery

Orders may be shipped by express courier, air freight, sea freight, rail, or another agreed method, depending on the volume, weight, destination, urgency, and product characteristics. The shipping method, trade terms, freight responsibility, insurance arrangements, and delivery destination will be confirmed for each order.

Freight quotations may change due to carrier rates, fuel charges, seasonal demand, routing, package dimensions, customs procedures, or other logistics factors. Final shipping costs are subject to confirmation when the goods are ready or when the shipment is booked.

Estimated transit times are provided for reference and may be affected by carriers, customs clearance, weather, port operations, public holidays, or other circumstances outside the seller’s direct control. Unless otherwise agreed, the buyer is responsible for providing accurate consignee details and completing destination-country import procedures, duties, taxes, permits, and customs clearance.

Shipment documents will be prepared according to the confirmed order and shipping arrangement. Buyers should review draft documents promptly when approval is requested. Additional documents, legalization, certification, or special declarations must be requested before shipment and may involve additional time or charges.

9. Receipt and After-Sales Communication

Upon receiving the shipment, the buyer should check the outer cartons, package count, product quantities, styles, sizes, colors, and general condition as soon as reasonably possible. Visible carton damage, missing packages, or delivery irregularities should be recorded with the carrier at the time of receipt whenever possible.

If an issue is found, please contact Chinee Ethnic Clothing Co., Ltd. promptly and provide the order number, product reference, affected quantity, a clear description, and supporting photographs or videos. Packaging labels and carton marks should be retained while the issue is reviewed.

We will evaluate the information against the confirmed specifications, approved samples, inspection records, and shipping documents. Appropriate handling will be discussed based on the nature and cause of the issue. Products should not be returned, altered, repaired, relabeled, or disposed of without prior written agreement, as this may prevent effective verification.

10. Cancellations and Returns

Cancellation requests must be submitted in writing and are subject to review. Costs already incurred for samples, materials, customized components, labels, packaging, labor, or production may remain payable. Customized or private-label products generally cannot be returned for reasons unrelated to a confirmed manufacturing or specification issue.

Any approved return must follow the instructions agreed in writing, including the return quantity, condition, packing method, destination, and shipping responsibility. Unauthorized returns may not be accepted.

11. Buyer-Supplied Designs and Intellectual Property

The buyer is responsible for ensuring that supplied logos, artwork, patterns, trademarks, photographs, labels, and product designs may lawfully be used for the requested order. By submitting such materials, the buyer confirms that their use does not infringe third-party rights. Chinee Ethnic Clothing Co., Ltd. may decline requests involving unclear authorization or potentially restricted designs.

12. Written Agreement and Order-Specific Terms

Emails, approved specifications, samples, purchase orders, proforma invoices, and other written confirmations form the basis of each transaction. If an order-specific document differs from these general order terms, the mutually confirmed order-specific terms will apply to that order.

To begin an inquiry, please send your product references, quantities, customization requirements, packaging instructions, destination, and requested schedule. Our team will review the information and respond with the details needed to proceed with sampling, quotation, and order confirmation.

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